Tag: Director of Customers Service; Adel Al Marzooki

The Customers Service Department, Roads and Transport Authority (RTA), stresses that customers do come first in the business of the RTA; which assigns paramount attention to this aspect through handling customer requests in a highly professional manner and full respect in order to process them in the shortest time possible with high accuracy and transparency such that customers feel satisfied and that they really come first i.e. to ensure that such an exercise lives up to one of the strategic goals the RTA is seeking to materialize in the interest of all spectrums of the community.