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RTA launches the Dubai Travel Pass (Terhaal), in partnership with DNATA

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Roads & Transport Authority - Nashwan Atta'ee: The Roads & Transport Authority (RTA) will soon be launching the Dubai Travel Pass (Terhaal) initiative; a pack that gives visitors to Dubai the ability to use public transportation with relative ease upon arrival in the Emirate. The intention is to provide means for visitors to travel from their homes and back to their homes seamlessly.

Licensing Agency heeds to Vendors feedback

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The Licensing Agency, The Roads & Transport Authority (RTA), views its vendors as strategic partners and therefore heeds to their views and suggestions in matters related to rolling out new services or upgrading the existing ones in keeping with customer needs and expectations

RTA meets vendors, praises the solid partnerships with private sector

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"RTA keeps in high regard the huge role played by vendors in meeting RTA objectives in delivering projects and rendering services. These regular gatherings offer a good platform to discuss a range of issues with suppliers, heed to their views and feedbacks on RTA projects, identify their needs, and seek to address them on a timely basis,"

RTA to motivate customer service employees

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The Roads & Transport Authority (RTA) has embarked on a program to motivate front-end employees based on the extent of care accorded to customers under the overall objective of the RTA to achieve higher customer service and customer satisfaction rating.

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