Tag: Best Government Call Center in the Middle East (Support Category) Award 2012
RTA briefs Qatari delegation on processes of Call Center
The Roads & Transport Authority (RTA) has recently received a delegation from the General Directorate of Borders Passports & Expatriates Affairs in the Ministry of Interior, Qatar to brief them on the best programs & systems in use at RTA Call Center and Dubai Metro Control Center at Rashidiya with the aim of exchanging expertise to improve the quality of service offering.
