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Dubai Metro's punctuality exceeds that of all rivals

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Dubai Metro has achieved a more than 99 per cent punctuality rate, which is the highest of any driverless metro system in the world, Gulf News has learned.

Passengers call for end to confusion after disruptions

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Passengers using the Dubai Metro once again faced delays yesterday following a disruption, which was not explained by the Metro operators.

Dubai Metro violations drop 34% in February

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"The number of fines has reduced as the Metro passengers in Dubai are gradually becoming aware of the dos and don'ts while riding the trains," noted Ramadan Abdullah, Director of the Rail Operations Department at the Dubai Roads and Transport Authority (RTA).

Public grievances must be addressed

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With more emphasis being put on the residents of Dubai using public transport, the issue of customer feedback and addressing grievances is extremely important. Moreover, with the volume of passengers increasing, the number of cases is bound to go up as well.

Dubai Metro Mall of the Emirates Station lifts the most number...

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The Road and Transport Authority (RTA) announced that Dubai Metro has lifted nearly 6 million passengers from the moment of its launch in September 2009 up to the 9th of December 2009 through 10 stations over the Red Line.

Metro Passengers Hit 3 Million-Mark

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Over three million people used the Dubai Metro from September 9 to November 9, according to figures released by the Roads and Transport Authority (RTA).

Dubai Metro lifts 1.7m commuters in the first month of operation

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Dubai Metro has served 1,740,578 passengers in the initial month of operation since its maiden journey on 10 September up to 10 October 2009 across 10 stations on the Red Line, according to statistics compiled by RTA Rail Agency.

Dubai Metro lifts 1.7m passengers in first month

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Dubai Metro has lifted 1.7m passengers during its first month of operation, figures from the Dubai Roads and Transport Agency (RTA) released on Tuesday show.

180 Metro passengers fined for violations

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Dubai: More than 180 passengers were slapped fines during the first month of the Dubai Metro operation.

So who is on board?

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Speculation was rife in the months leading up to the official opening of the long-awaited Dubai Metro - not only were there queries over the tickets and timings of the trains but the main question on everybody’s lips was ‘who will use it?’

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